MISSION APPAREL PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (https://mission-apparel.com).

WHAT PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as Device Information.

We collect Device Information using the following technologies:

• Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.
• Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Mention all other tracking tools and/or technologies being used by your website.

Also, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers Mention all types of accepted payments, email address, and phone number. This is called Order Information.

Make sure you mention all other information that you collect.

By Personal Information in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

• Communicate with you.
• Screen our orders for potential risk or fraud.
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.

We also use Google Analytics to help us understand how our customers use Mission Apparel

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

Mention opt-out links from external services such as:

• Facebook
• Google

You can opt out of targeted advertising…

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

If you have questions and/or require more information, do not hesitate to contact us at

DAVID@MISSION-APPAREL.COM

ANDREW@MISSION-APPAREL.COM

TERMS AND CONDITIONS OF MISSION APPAREL

THESE TERMS GOVERN

• THE USE OF THIS APPLICATION, AND,
• ANY OTHER RELATED AGREEMENT OR LEGAL RELATIONSHIP WITH THE OWNER

IN A LEGALLY BINDING WAY. CAPITALIZED WORDS ARE DEFINED IN THE RELEVANT DEDICATED SECTION OF THIS DOCUMENT.

THE USER MUST READ THIS DOCUMENT CAREFULLY.

THIS APPLICATION IS PROVIDED BY:

MISSION APPAREL

OWNER CONTACT EMAIL: 

DAVID@MISSION-APPAREL.COM

ANDREW@MISSION-APPAREL.COM

WHAT THE USER SHOULD KNOW AT A GLANCE

• THE RIGHT OF WITHDRAWAL ONLY APPLIES TO EUROPEAN CONSUMERS. THE RIGHT OF WITHDRAWAL, ALSO COMMONLY CALLED THE RIGHT OF CANCELLATION IN THE UK, IS CONSISTENTLY REFERRED TO AS “THE RIGHT OF WITHDRAWAL” WITHIN THIS DOCUMENT.
• PLEASE NOTE THAT SOME PROVISIONS IN THESE TERMS MAY ONLY APPLY TO CERTAIN CATEGORIES OF USERS. IN PARTICULAR, CERTAIN PROVISIONS MAY ONLY APPLY TO CONSUMERS OR TO THOSE USERS THAT DO NOT QUALIFY AS CONSUMERS. SUCH LIMITATIONS ARE ALWAYS EXPLICITLY MENTIONED WITHIN EACH AFFECTED CLAUSE. IN THE ABSENCE OF ANY SUCH MENTION, CLAUSES APPLY TO ALL USERS.

TERMS OF USE

UNLESS OTHERWISE SPECIFIED, THE TERMS OF USE DETAILED IN THIS SECTION APPLY GENERALLY WHEN USING THIS APPLICATION.

SINGLE OR ADDITIONAL CONDITIONS OF USE OR ACCESS MAY APPLY IN SPECIFIC SCENARIOS AND IN SUCH CASES ARE ADDITIONALLY INDICATED WITHIN THIS DOCUMENT.

BY USING THIS APPLICATION, USERS CONFIRM TO MEET THE FOLLOWING REQUIREMENTS:

• THERE ARE NO RESTRICTIONS FOR USERS IN TERMS OF BEING CONSUMERS OR BUSINESS USERS;

ACCOUNT REGISTRATION

TO USE THE SERVICE USERS MAY REGISTER OR CREATE A USER ACCOUNT, PROVIDING ALL REQUIRED DATA OR INFORMATION IN A COMPLETE AND TRUTHFUL MANNER.
USERS MAY ALSO USE THE SERVICE WITHOUT REGISTERING OR CREATING A USER ACCOUNT, HOWEVER, THIS MAY CAUSE LIMITED AVAILABILITY OF CERTAIN FEATURES OR FUNCTIONS.

USERS ARE RESPONSIBLE FOR KEEPING THEIR LOGIN CREDENTIALS CONFIDENTIAL AND SAFE. FOR THIS REASON, USERS ARE ALSO REQUIRED TO CHOOSE PASSWORDS THAT MEET THE HIGHEST STANDARDS OF STRENGTH PERMITTED BY THIS APPLICATION.

BY REGISTERING, USERS AGREE TO BE FULLY RESPONSIBLE FOR ALL ACTIVITIES THAT OCCUR UNDER THEIR USERNAME AND PASSWORD.
USERS ARE REQUIRED TO IMMEDIATELY AND UNAMBIGUOUSLY INFORM THE OWNER VIA THE CONTACT DETAILS INDICATED IN THIS DOCUMENT, IF THEY THINK THEIR PERSONAL INFORMATION, INCLUDING BUT NOT LIMITED TO USER ACCOUNTS, ACCESS CREDENTIALS OR PERSONAL DATA, HAVE BEEN VIOLATED, UNDULY DISCLOSED OR STOLEN.

ACCOUNT TERMINATION

USERS CAN TERMINATE THEIR ACCOUNT AND STOP USING THE SERVICE AT ANY TIME BY DOING THE FOLLOWING:

• BY DIRECTLY CONTACTING THE OWNER AT THE CONTACT DETAILS PROVIDED IN THIS DOCUMENT.

ACCOUNT SUSPENSION AND DELETION

THE OWNER RESERVES THE RIGHT, AT ITS SOLE DISCRETION, TO SUSPEND OR DELETE AT ANY TIME AND WITHOUT NOTICE, USER ACCOUNTS WHICH IT DEEMS INAPPROPRIATE, OFFENSIVE OR IN VIOLATION OF THESE TERMS.

THE SUSPENSION OR DELETION OF USER ACCOUNTS SHALL NOT ENTITLE USERS TO ANY CLAIMS FOR COMPENSATION, DAMAGES OR REIMBURSEMENT.

THE SUSPENSION OR DELETION OF ACCOUNTS DUE TO CAUSES ATTRIBUTABLE TO THE USER DOES NOT EXEMPT THE USER FROM PAYING ANY APPLICABLE FEES OR PRICES.

CONTENT ON THIS APPLICATION

UNLESS WHERE OTHERWISE SPECIFIED OR CLEARLY RECOGNIZABLE, ALL CONTENT AVAILABLE ON THIS APPLICATION IS OWNED OR PROVIDED BY THE OWNER OR ITS LICENSORS.

THE OWNER UNDERTAKES ITS UTMOST EFFORT TO ENSURE THAT THE CONTENT PROVIDED ON THIS APPLICATION INFRINGES NO APPLICABLE LEGAL PROVISIONS OR THIRD-PARTY RIGHTS. HOWEVER, IT MAY NOT ALWAYS BE POSSIBLE TO ACHIEVE SUCH A RESULT.
IN SUCH CASES, WITHOUT PREJUDICE TO ANY LEGAL PREROGATIVES OF USERS TO ENFORCE THEIR RIGHTS, USERS ARE KINDLY ASKED TO PREFERABLY REPORT RELATED COMPLAINTS USING THE CONTACT DETAILS PROVIDED IN THIS DOCUMENT.

RIGHTS REGARDING CONTENT ON THIS APPLICATION - ALL RIGHTS RESERVED

THE OWNER HOLDS AND RESERVES ALL INTELLECTUAL PROPERTY RIGHTS FOR ANY SUCH CONTENT.

USERS MAY NOT THEREFORE USE SUCH CONTENT IN ANY WAY THAT IS NOT NECESSARY OR IMPLICIT IN THE PROPER USE OF THE SERVICE.

IN PARTICULAR, BUT WITHOUT LIMITATION, USERS MAY NOT COPY, DOWNLOAD, SHARE (BEYOND THE LIMITS SET FORTH BELOW), MODIFY, TRANSLATE, TRANSFORM, PUBLISH, TRANSMIT, SELL, SUBLICENSE, EDIT, TRANSFER/ASSIGN TO THIRD PARTIES OR CREATE DERIVATIVE WORKS FROM THE CONTENT AVAILABLE ON THIS APPLICATION, NOR ALLOW ANY THIRD PARTY TO DO SO THROUGH THE USER OR THEIR DEVICE, EVEN WITHOUT THE USER'S KNOWLEDGE.

WHERE EXPLICITLY STATED ON THIS APPLICATION, THE USER MAY DOWNLOAD, COPY AND/OR SHARE SOME CONTENT AVAILABLE THROUGH THIS APPLICATION FOR ITS SOLE PERSONAL AND NON-COMMERCIAL USE AND PROVIDED THAT THE COPYRIGHT ATTRIBUTIONS AND ALL THE OTHER ATTRIBUTIONS REQUESTED BY THE OWNER ARE CORRECTLY IMPLEMENTED.

ANY APPLICABLE STATUTORY LIMITATION OR EXCEPTION TO COPYRIGHT SHALL STAY UNAFFECTED.

ACCESS TO EXTERNAL RESOURCES

THROUGH THIS APPLICATION USERS MAY HAVE ACCESS TO EXTERNAL RESOURCES PROVIDED BY THIRD PARTIES. USERS ACKNOWLEDGE AND ACCEPT THAT THE OWNER HAS NO CONTROL OVER SUCH RESOURCES AND IS THEREFORE NOT RESPONSIBLE FOR THEIR CONTENT AND AVAILABILITY.

CONDITIONS APPLICABLE TO ANY RESOURCES PROVIDED BY THIRD PARTIES, INCLUDING THOSE APPLICABLE TO ANY POSSIBLE GRANT OF RIGHTS IN CONTENT, RESULT FROM EACH SUCH THIRD PARTIES’ TERMS AND CONDITIONS OR, IN THE ABSENCE OF THOSE, APPLICABLE STATUTORY LAW.

ACCEPTABLE USE

THIS APPLICATION AND THE SERVICE MAY ONLY BE USED WITHIN THE SCOPE OF WHAT THEY ARE PROVIDED FOR, UNDER THESE TERMS AND APPLICABLE LAW.

USERS ARE SOLELY RESPONSIBLE FOR MAKING SURE THAT THEIR USE OF THIS APPLICATION AND/OR THE SERVICE VIOLATES NO APPLICABLE LAW, REGULATIONS OR THIRD-PARTY RIGHTS.

THEREFORE, THE OWNER RESERVES THE RIGHT TO TAKE ANY APPROPRIATE MEASURE TO PROTECT ITS LEGITIMATE INTERESTS INCLUDING BY DENYING USERS ACCESS TO THIS APPLICATION OR THE SERVICE, TERMINATING CONTRACTS, REPORTING ANY MISCONDUCT PERFORMED THROUGH THIS APPLICATION OR THE SERVICE TO THE COMPETENT AUTHORITIES – SUCH AS JUDICIAL OR ADMINISTRATIVE AUTHORITIES - WHENEVER USERS ENGAGE OR ARE SUSPECTED TO ENGAGE IN ANY OF THE FOLLOWING ACTIVITIES:

• VIOLATE LAWS, REGULATIONS AND/OR THESE TERMS;
• INFRINGE ANY THIRD-PARTY RIGHTS;
• CONSIDERABLY IMPAIR THE OWNER’S LEGITIMATE INTERESTS;
• OFFEND THE OWNER OR ANY THIRD PARTY.

TERMS AND CONDITIONS OF SALE

PAID PRODUCTS

SOME OF THE PRODUCTS PROVIDED ON THIS APPLICATION, AS PART OF THE SERVICE, ARE PROVIDED ON THE BASIS OF PAYMENT.

THE FEES, DURATION AND CONDITIONS APPLICABLE TO THE PURCHASE OF SUCH PRODUCTS ARE DESCRIBED BELOW AND IN THE DEDICATED SECTIONS OF THIS APPLICATION.

PRODUCT DESCRIPTION

PRICES, DESCRIPTIONS OR AVAILABILITY OF PRODUCTS ARE OUTLINED IN THE RESPECTIVE SECTIONS OF THIS APPLICATION AND ARE SUBJECT TO CHANGE WITHOUT NOTICE.

WHILE PRODUCTS ON THIS APPLICATION ARE PRESENTED WITH THE GREATEST ACCURACY TECHNICALLY POSSIBLE, REPRESENTATION ON THIS APPLICATION THROUGH ANY MEANS (INCLUDING, AS THE CASE MAY BE, GRAPHIC MATERIAL, IMAGES, COLORS, SOUNDS) IS FOR REFERENCE ONLY AND IMPLIES NO WARRANTY AS TO THE CHARACTERISTICS OF THE PURCHASED PRODUCT.

THE CHARACTERISTICS OF THE CHOSEN PRODUCT WILL BE OUTLINED DURING THE PURCHASING PROCESS.

PURCHASING PROCESS

ANY STEPS TAKEN FROM CHOOSING A PRODUCT TO ORDER SUBMISSION FORM PART OF THE PURCHASING PROCESS.

THE PURCHASING PROCESS INCLUDES THESE STEPS:

• USERS MUST CHOOSE THE DESIRED PRODUCT AND VERIFY THEIR PURCHASE SELECTION.
• AFTER HAVING REVIEWED THE INFORMATION DISPLAYED IN THE PURCHASE SELECTION, USERS MAY PLACE THE ORDER BY SUBMITTING IT.

ORDER SUBMISSION

WHEN THE USER SUBMITS AN ORDER, THE FOLLOWING APPLIES:

• THE SUBMISSION OF AN ORDER DETERMINES CONTRACT CONCLUSION AND THEREFORE CREATES FOR THE USER THE OBLIGATION TO PAY THE PRICE, TAXES AND POSSIBLE FURTHER FEES AND EXPENSES, AS SPECIFIED ON THE ORDER PAGE.
• IN CASE THE PURCHASED PRODUCT REQUIRES ACTIVE INPUT FROM THE USER, SUCH AS THE PROVISION OF PERSONAL INFORMATION OR DATA, SPECIFICATIONS OR SPECIAL WISHES, THE ORDER SUBMISSION CREATES AN OBLIGATION FOR THE USER TO COOPERATE ACCORDINGLY.
• UPON SUBMISSION OF THE ORDER, USERS WILL RECEIVE A RECEIPT CONFIRMING THAT THE ORDER HAS BEEN RECEIVED.

ALL NOTIFICATIONS RELATED TO THE DESCRIBED PURCHASING PROCESS SHALL BE SENT TO THE EMAIL ADDRESS PROVIDED BY THE USER FOR SUCH PURPOSES.

PRICES

USERS ARE INFORMED DURING THE PURCHASING PROCESS AND BEFORE ORDER SUBMISSION, ABOUT ANY FEES, TAXES AND COSTS (INCLUDING, IF ANY, DELIVERY COSTS) THAT THEY WILL BE CHARGED.

PRICES ON THIS APPLICATION ARE DISPLAYED:

• EITHER EXCLUSIVE OR INCLUSIVE OF ANY APPLICABLE FEES, TAXES AND COSTS, DEPENDING ON THE SECTION THE USER IS BROWSING.

METHODS OF PAYMENT

INFORMATION RELATED TO ACCEPTED PAYMENT METHODS ARE MADE AVAILABLE DURING THE PURCHASING PROCESS.

SOME PAYMENT METHODS MAY ONLY BE AVAILABLE SUBJECT TO ADDITIONAL CONDITIONS OR FEES. IN SUCH CASES RELATED INFORMATION CAN BE FOUND IN THE DEDICATED SECTION OF THIS APPLICATION.

ALL PAYMENTS ARE INDEPENDENTLY PROCESSED THROUGH THIRD-PARTY SERVICES. THEREFORE, THIS APPLICATION DOES NOT COLLECT ANY PAYMENT INFORMATION – SUCH AS CREDIT CARD DETAILS – BUT ONLY RECEIVES A NOTIFICATION ONCE THE PAYMENT HAS BEEN SUCCESSFULLY COMPLETED.

IF PAYMENT THROUGH THE AVAILABLE METHODS FAIL OR IS REFUSED BY THE PAYMENT SERVICE PROVIDER, THE OWNER SHALL BE UNDER NO OBLIGATION TO FULFIL THE PURCHASE ORDER. ANY POSSIBLE COSTS OR FEES RESULTING FROM THE FAILED OR REFUSED PAYMENT SHALL BE BORNE BY THE USER.

RETENTION OF PRODUCT OWNERSHIP

UNTIL PAYMENT OF THE TOTAL PURCHASE PRICE IS RECEIVED BY THE OWNER, ANY PRODUCTS ORDERED SHALL NOT BECOME THE USER’S PROPERTY.

DELIVERY

DELIVERIES ARE MADE TO THE ADDRESS INDICATED BY THE USER AND IN THE MANNER SPECIFIED IN THE ORDER SUMMARY.

UPON DELIVERY, USERS MUST VERIFY THE CONTENT OF THE DELIVERY AND REPORT ANOMALIES WITHOUT UNDUE DELAY, USING THE CONTACT DETAILS PROVIDED IN THIS DOCUMENT OR AS DESCRIBED IN THE DELIVERY NOTE. USERS MAY REFUSE TO ACCEPT THE PARCEL IF VISIBLY DAMAGED.

GOODS ARE DELIVERED TO THE COUNTRIES OR TERRITORIES SPECIFIED IN THE RELEVANT SECTION OF THIS APPLICATION.

DELIVERY TIMES ARE SPECIFIED ON THIS APPLICATION OR DURING THE PURCHASING PROCESS.

FAILED DELIVERY

THE OWNER CANNOT BE HELD RESPONSIBLE FOR DELIVERY ERRORS DUE TO INACCURACIES OR INCOMPLETENESS IN THE EXECUTION OF THE PURCHASE ORDER BY THE USER, NOR FOR ANY DAMAGES OR DELAYS AFTER HANDOVER TO THE CARRIER IF THE LATTER IS ARRANGED BY THE USER.

IF THE GOODS ARE NOT RECEIVED OR COLLECTED AT THE TIME OR WITHIN THE DEADLINE SPECIFIED, THE GOODS WILL BE RETURNED TO THE OWNER, WHO WILL CONTACT THE USER TO SCHEDULE A SECOND DELIVERY ATTEMPT OR TO AGREE ON THE FUTURE COURSE OF ACTION.

UNLESS OTHERWISE AGREED, ANY DELIVERY ATTEMPT STARTING FROM THE SECOND SHALL BE AT THE USER’S EXPENSE.

USER RIGHTS

RIGHT OF WITHDRAWAL

UNLESS EXCEPTIONS APPLY, THE USER MAY BE ELIGIBLE TO WITHDRAW FROM THE CONTRACT WITHIN THE PERIOD SPECIFIED BELOW (GENERALLY 14 DAYS), FOR ANY REASON AND WITHOUT JUSTIFICATION. USERS CAN LEARN MORE ABOUT THE WITHDRAWAL CONDITIONS WITHIN THIS SECTION.

WHO THE RIGHT OF WITHDRAWAL APPLIES TO

UNLESS ANY APPLICABLE EXCEPTION IS MENTIONED BELOW, USERS WHO ARE EUROPEAN CONSUMERS ARE GRANTED A STATUTORY CANCELLATION RIGHT UNDER EU RULES, TO WITHDRAW FROM CONTRACTS ENTERED INTO ONLINE (DISTANCE CONTRACTS) WITHIN THE SPECIFIED PERIOD APPLICABLE TO THEIR CASE, FOR ANY REASON AND WITHOUT JUSTIFICATION.

USERS THAT DO NOT FIT THIS QUALIFICATION, CANNOT BENEFIT FROM THE RIGHTS DESCRIBED IN THIS SECTION.

EXERCISING THE RIGHT OF WITHDRAWAL

TO EXERCISE THEIR RIGHT OF WITHDRAWAL, USERS MUST SEND TO THE OWNER AN UNEQUIVOCAL STATEMENT OF THEIR INTENTION TO WITHDRAW FROM THE CONTRACT.

TO THIS END, USERS MAY USE THE MODEL WITHDRAWAL FORM AVAILABLE FROM WITHIN THE “DEFINITIONS” SECTION OF THIS DOCUMENT. USERS ARE, HOWEVER, FREE TO EXPRESS THEIR INTENTION TO WITHDRAW FROM THE CONTRACT BY MAKING AN UNEQUIVOCAL STATEMENT IN ANY OTHER SUITABLE WAY. IN ORDER TO MEET THE DEADLINE WITHIN WHICH THEY CAN EXERCISE SUCH RIGHT, USERS MUST SEND THE WITHDRAWAL NOTICE BEFORE THE WITHDRAWAL PERIOD EXPIRES.

WHEN DOES THE WITHDRAWAL PERIOD EXPIRE?

• REGARDING THE PURCHASE OF GOODS, THE WITHDRAWAL PERIOD EXPIRES 14 DAYS AFTER THE DAY ON WHICH THE USER OR A THIRD PARTY – OTHER THAN THE CARRIER AND DESIGNATED BY THE USER – TAKES PHYSICAL POSSESSION OF THE GOODS.
• REGARDING THE PURCHASE OF SEVERAL GOODS ORDERED TOGETHER BUT DELIVERED SEPARATELY OR IN CASE OF PURCHASE OF A SINGLE GOOD CONSISTING OF MULTIPLE LOTS OR PIECES DELIVERED SEPARATELY, THE WITHDRAWAL PERIOD EXPIRES 14 DAYS AFTER THE DAY ON WHICH THE USER OR A THIRD PARTY – OTHER THAN THE CARRIER AND DESIGNATED BY THE USER – ACQUIRES PHYSICAL POSSESSION OF THE LAST GOOD, LOT OR PIECE.

EFFECTS OF WITHDRAWAL

USERS WHO CORRECTLY WITHDRAW FROM A CONTRACT WILL BE REIMBURSED BY THE OWNER FOR ALL PAYMENTS MADE TO THE OWNER, INCLUDING, IF ANY, THOSE COVERING THE COSTS OF DELIVERY.

HOWEVER, ANY ADDITIONAL COSTS RESULTING FROM THE CHOICE OF A PARTICULAR DELIVERY METHOD OTHER THAN THE LEAST EXPENSIVE TYPE OF STANDARD DELIVERY OFFERED BY THE OWNER, WILL NOT BE REIMBURSED.

SUCH REIMBURSEMENT SHALL BE MADE WITHOUT UNDUE DELAY AND, IN ANY EVENT, NO LATER THAN 14 DAYS FROM THE DAY ON WHICH THE OWNER IS INFORMED OF THE USER’S DECISION TO WITHDRAW FROM THE CONTRACT. UNLESS OTHERWISE AGREED WITH THE USER, REIMBURSEMENTS WILL BE MADE USING THE SAME MEANS OF PAYMENT AS USED TO PROCESS THE INITIAL TRANSACTION. IN ANY EVENT, THE USER SHALL NOT INCUR ANY COSTS OR FEES AS A RESULT OF SUCH REIMBURSEMENT.

…ON THE PURCHASE OF PHYSICAL GOODS

UNLESS THE OWNER HAS OFFERED TO COLLECT THE GOODS, USERS SHALL SEND BACK THE GOODS OR HAND THEM OVER TO THE OWNER, OR TO A PERSON AUTHORIZED BY THE LATTER TO RECEIVE THE GOODS, WITHOUT UNDUE DELAY AND IN ANY EVENT WITHIN 14 DAYS FROM THE DAY ON WHICH THEY COMMUNICATED THEIR DECISION TO WITHDRAW FROM THE CONTRACT.

THE DEADLINE IS MET IF THE GOODS ARE HANDED TO THE CARRIER, OR OTHERWISE RETURNED AS INDICATED ABOVE, BEFORE THE EXPIRATION OF THE 14-DAYS-PERIOD FOR RETURNING THE GOODS. THE REIMBURSEMENT MAY BE WITHHELD UNTIL RECEPTION OF THE GOODS, OR UNTIL USERS HAVE SUPPLIED EVIDENCE OF HAVING RETURNED THE GOODS, WHICHEVER IS THE EARLIEST.

USERS SHALL ONLY BE LIABLE FOR ANY DIMINISHED VALUE OF THE GOODS RESULTING FROM THE HANDLING OF THE GOODS OUTSIDE OF THAT WHICH IS NECESSARY TO ESTABLISH THEIR NATURE, CHARACTERISTICS AND FUNCTIONING.

THE COSTS OF RETURNING THE GOODS ARE BORNE BY THE USER.

LEGAL GUARANTEE OF CONFORMITY FOR GOODS

UNDER EU LAW, FOR A MINIMUM PERIOD OF 2 YEARS AFTER DELIVERY, TRADERS GUARANTEE THE CONFORMITY OF THE GOODS THEY SELL. THIS MEANS THAT TRADERS MUST ENSURE THAT THE GOODS PURCHASED HAVE THE PROMISED QUALITY, OR THE QUALITY THAT CAN BE REASONABLY EXPECTED, FUNCTIONALITY OR CHARACTERISTICS FOR AT LEAST TWO YEARS AFTER THEY’VE BEEN DELIVERED TO THE PURCHASER.

WHERE USERS QUALIFY AS EUROPEAN CONSUMERS, THE LEGAL GUARANTEE OF CONFORMITY FOR GOODS APPLIES TO THE ITEMS AVAILABLE ON THIS APPLICATION IN ACCORDANCE WITH THE LAWS OF THE COUNTRY OF THEIR HABITUAL RESIDENCE.

NATIONAL LAWS OF SUCH COUNTRY MAY GRANT SUCH USERS BROADER RIGHTS.

CONSUMERS WHO DO NOT QUALIFY AS EUROPEAN MAY BENEFIT FROM LEGAL GUARANTEE OF CONFORMITY RIGHTS IN ACCORDANCE WITH THE LEGISLATION OF THE COUNTRY OF THEIR HABITUAL RESIDENCE.

LIABILITY AND INDEMNIFICATION

AUSTRALIAN USERS

LIMITATION OF LIABILITY

NOTHING IN THESE TERMS EXCLUDES, RESTRICTS OR MODIFIES ANY GUARANTEE, CONDITION, WARRANTY, RIGHT OR REMEDY WHICH THE USER MAY HAVE UNDER THE COMPETITION AND CONSUMER ACT 2010 (CTH) OR ANY SIMILAR STATE AND TERRITORY LEGISLATION AND WHICH CANNOT BE EXCLUDED, RESTRICTED OR MODIFIED (NON-EXCLUDABLE RIGHT). TO THE FULLEST EXTENT PERMITTED BY LAW, OUR LIABILITY TO THE USER, INCLUDING LIABILITY FOR A BREACH OF A NON-EXCLUDABLE RIGHT AND LIABILITY WHICH IS NOT OTHERWISE EXCLUDED UNDER THESE TERMS OF USE, IS LIMITED, AT THE OWNER’S SOLE DISCRETION, TO THE RE-PERFORMANCE OF THE SERVICES OR THE PAYMENT OF THE COST OF HAVING THE SERVICES SUPPLIED AGAIN.

US USERS

DISCLAIMER OF WARRANTIES

THIS APPLICATION IS PROVIDED STRICTLY ON AN “AS IS” AND “AS AVAILABLE” BASIS. USE OF THE SERVICE IS AT USERS’ OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE OWNER EXPRESSLY DISCLAIMS ALL CONDITIONS, REPRESENTATIONS, AND WARRANTIES — WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD-PARTY RIGHTS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY USER FROM OWNER OR THROUGH THE SERVICE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN.

WITHOUT LIMITING THE FOREGOING, THE OWNER, ITS SUBSIDIARIES, AFFILIATES, LICENSORS, OFFICERS, DIRECTORS, AGENTS, CO-BRANDERS, PARTNERS, SUPPLIERS AND EMPLOYEES DO NOT WARRANT THAT THE CONTENT IS ACCURATE, RELIABLE OR CORRECT; THAT THE SERVICE WILL MEET USERS’ REQUIREMENTS; THAT THE SERVICE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED OR SECURE; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DOWNLOADED AT USERS OWN RISK AND USERS SHALL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO USERS’ COMPUTER SYSTEM OR MOBILE DEVICE OR LOSS OF DATA THAT RESULTS FROM SUCH DOWNLOAD OR USERS’ USE OF THE SERVICE.

THE OWNER DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICE OR ANY HYPERLINKED WEBSITE OR SERVICE, AND THE OWNER SHALL NOT BE A PARTY TO OR IN ANY WAY MONITOR ANY TRANSACTION BETWEEN USERS AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.

THE SERVICE MAY BECOME INACCESSIBLE OR IT MAY NOT FUNCTION PROPERLY WITH USERS’ WEB BROWSER, MOBILE DEVICE, AND/OR OPERATING SYSTEM. THE OWNER CANNOT BE HELD LIABLE FOR ANY PERCEIVED OR ACTUAL DAMAGES ARISING FROM SERVICE CONTENT, OPERATION, OR USE OF THIS SERVICE.

FEDERAL LAW, SOME STATES, AND OTHER JURISDICTIONS, DO NOT ALLOW THE EXCLUSION AND LIMITATIONS OF CERTAIN IMPLIED WARRANTIES. THE ABOVE EXCLUSIONS MAY NOT APPLY TO USERS. THIS AGREEMENT GIVES USERS SPECIFIC LEGAL RIGHTS, AND USERS MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. THE DISCLAIMERS AND EXCLUSIONS UNDER THIS AGREEMENT SHALL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

LIMITATIONS OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE OWNER, AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, AGENTS, CO-BRANDERS, PARTNERS, SUPPLIERS AND EMPLOYEES BE LIABLE FOR

• ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICE; AND
• ANY DAMAGE, LOSS OR INJURY RESULTING FROM HACKING, TAMPERING OR OTHER UNAUTHORIZED ACCESS OR USE OF THE SERVICE OR USER ACCOUNT OR THE INFORMATION CONTAINED THEREIN;
• ANY ERRORS, MISTAKES, OR INACCURACIES OF CONTENT;
• PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM USER ACCESS TO OR USE OF THE SERVICE;
• ANY UNAUTHORIZED ACCESS TO OR USE OF THE OWNER’S SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN;
• ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICE;
• ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH THE SERVICE;
• ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICE; AND/OR
• THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY USER OR THIRD PARTY. IN NO EVENT SHALL THE OWNER, AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, AGENTS, CO-BRANDERS, PARTNERS, SUPPLIERS AND EMPLOYEES BE LIABLE FOR ANY CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES OR COSTS IN AN AMOUNT EXCEEDING THE AMOUNT PAID BY USER TO THE OWNER HEREUNDER IN THE PRECEDING 12 MONTHS, OR THE PERIOD OF DURATION OF THIS AGREEMENT BETWEEN THE OWNER AND USER, WHICHEVER IS SHORTER.

THIS LIMITATION OF LIABILITY SECTION SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THEREFORE THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO USER. THE TERMS GIVE USER SPECIFIC LEGAL RIGHTS, AND USER MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION. THE DISCLAIMERS, EXCLUSIONS, AND LIMITATIONS OF LIABILITY UNDER THE TERMS SHALL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

INDEMNIFICATION

THE USER AGREES TO DEFEND, INDEMNIFY AND HOLD THE OWNER AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, AGENTS, CO-BRANDERS, PARTNERS, SUPPLIERS AND EMPLOYEES HARMLESS FROM AND AGAINST ANY AND ALL CLAIMS OR DEMANDS, DAMAGES, OBLIGATIONS, LOSSES, LIABILITIES, COSTS OR DEBT, AND EXPENSES, INCLUDING, BUT NOT LIMITED TO, LEGAL FEES AND EXPENSES, ARISING FROM

• USER’S USE OF AND ACCESS TO THE SERVICE, INCLUDING ANY DATA OR CONTENT TRANSMITTED OR RECEIVED BY USER;
• USER’S VIOLATION OF THESE TERMS, INCLUDING, BUT NOT LIMITED TO, USER’S BREACH OF ANY OF THE REPRESENTATIONS AND WARRANTIES SET FORTH IN THESE TERMS;
• USER’S VIOLATION OF ANY THIRD-PARTY RIGHTS, INCLUDING, BUT NOT LIMITED TO, ANY RIGHT OF PRIVACY OR INTELLECTUAL PROPERTY RIGHTS;
• USER’S VIOLATION OF ANY STATUTORY LAW, RULE, OR REGULATION;
• ANY CONTENT THAT IS SUBMITTED FROM USER’S ACCOUNT, INCLUDING THIRD PARTY ACCESS WITH USER’S UNIQUE USERNAME, PASSWORD OR OTHER SECURITY MEASURE, IF APPLICABLE, INCLUDING, BUT NOT LIMITED TO, MISLEADING, FALSE, OR INACCURATE INFORMATION;
• USER’S WILFUL MISCONDUCT; OR
• STATUTORY PROVISION BY USER OR ITS AFFILIATES, OFFICERS, DIRECTORS, AGENTS, CO-BRANDERS, PARTNERS, SUPPLIERS AND EMPLOYEES TO THE EXTENT ALLOWED BY APPLICABLE LAW.

COMMON PROVISIONS

NO WAIVER

THE OWNER’S FAILURE TO ASSERT ANY RIGHT OR PROVISION UNDER THESE TERMS SHALL NOT CONSTITUTE A WAIVER OF ANY SUCH RIGHT OR PROVISION. NO WAIVER SHALL BE CONSIDERED A FURTHER OR CONTINUING WAIVER OF SUCH TERM OR ANY OTHER TERM.

SERVICE INTERRUPTION

TO ENSURE THE BEST POSSIBLE SERVICE LEVEL, THE OWNER RESERVES THE RIGHT TO INTERRUPT THE SERVICE FOR MAINTENANCE, SYSTEM UPDATES OR ANY OTHER CHANGES, INFORMING THE USERS APPROPRIATELY.

WITHIN THE LIMITS OF LAW, THE OWNER MAY ALSO DECIDE TO SUSPEND OR TERMINATE THE SERVICE ALTOGETHER. IF THE SERVICE IS TERMINATED, THE OWNER WILL COOPERATE WITH USERS TO ENABLE THEM TO WITHDRAW PERSONAL DATA OR INFORMATION IN ACCORDANCE WITH APPLICABLE LAW.

ADDITIONALLY, THE SERVICE MIGHT NOT BE AVAILABLE DUE TO REASONS OUTSIDE THE OWNER’S REASONABLE CONTROL, SUCH AS “FORCE MAJEURE” (EG. LABOR ACTIONS, INFRASTRUCTURAL BREAKDOWNS OR BLACKOUTS ETC).

SERVICE RESELLING

USERS MAY NOT REPRODUCE, DUPLICATE, COPY, SELL, RESELL OR EXPLOIT ANY PORTION OF THIS APPLICATION AND OF ITS SERVICE WITHOUT THE OWNER’S EXPRESS PRIOR WRITTEN PERMISSION, GRANTED EITHER DIRECTLY OR THROUGH A LEGITIMATE RESELLING PROGRAMME.

PRIVACY POLICY

TO LEARN MORE ABOUT THE USE OF THEIR PERSONAL DATA, USERS MAY REFER TO THE PRIVACY POLICY OF THIS APPLICATION.

INTELLECTUAL PROPERTY RIGHTS

WITHOUT PREJUDICE TO ANY MORE SPECIFIC PROVISION OF THESE TERMS, ANY INTELLECTUAL PROPERTY RIGHTS, SUCH AS COPYRIGHTS, TRADEMARK RIGHTS, PATENT RIGHTS AND DESIGN RIGHTS RELATED TO THIS APPLICATION ARE THE EXCLUSIVE PROPERTY OF THE OWNER OR ITS LICENSORS AND ARE SUBJECT TO THE PROTECTION GRANTED BY APPLICABLE LAWS OR INTERNATIONAL TREATIES RELATING TO INTELLECTUAL PROPERTY.

ALL TRADEMARKS — NOMINAL OR FIGURATIVE — AND ALL OTHER MARKS, TRADE NAMES, SERVICE MARKS, WORD MARKS, ILLUSTRATIONS, IMAGES, OR LOGOS APPEARING IN CONNECTION WITH THIS APPLICATION ARE, AND REMAIN, THE EXCLUSIVE PROPERTY OF THE OWNER OR ITS LICENSORS AND ARE SUBJECT TO THE PROTECTION GRANTED BY APPLICABLE LAWS OR INTERNATIONAL TREATIES RELATED TO INTELLECTUAL PROPERTY.

CHANGES TO THESE TERMS

THE OWNER RESERVES THE RIGHT TO AMEND OR OTHERWISE MODIFY THESE TERMS AT ANY TIME. IN SUCH CASES, THE OWNER WILL APPROPRIATELY INFORM THE USER OF THESE CHANGES.

SUCH CHANGES WILL ONLY AFFECT THE RELATIONSHIP WITH THE USER FOR THE FUTURE.

THE CONTINUED USE OF THE SERVICE WILL SIGNIFY THE USER’S ACCEPTANCE OF THE REVISED TERMS. IF USERS DO NOT WISH TO BE BOUND BY THE CHANGES, THEY MUST STOP USING THE SERVICE. FAILURE TO ACCEPT THE REVISED TERMS, MAY ENTITLE EITHER PARTY TO TERMINATE THE AGREEMENT.

THE APPLICABLE PREVIOUS VERSION WILL GOVERN THE RELATIONSHIP PRIOR TO THE USER'S ACCEPTANCE. THE USER CAN OBTAIN ANY PREVIOUS VERSION FROM THE OWNER.

IF REQUIRED BY APPLICABLE LAW, THE OWNER WILL SPECIFY THE DATE BY WHICH THE MODIFIED TERMS WILL ENTER INTO FORCE.

ASSIGNMENT OF CONTRACT

THE OWNER RESERVES THE RIGHT TO TRANSFER, ASSIGN, DISPOSE OF BY NOVATION, OR SUBCONTRACT ANY OR ALL RIGHTS OR OBLIGATIONS UNDER THESE TERMS, TAKING THE USER’S LEGITIMATE INTERESTS INTO ACCOUNT. PROVISIONS REGARDING CHANGES OF THESE TERMS WILL APPLY ACCORDINGLY.

USERS MAY NOT ASSIGN OR TRANSFER THEIR RIGHTS OR OBLIGATIONS UNDER THESE TERMS IN ANY WAY, WITHOUT THE WRITTEN PERMISSION OF THE OWNER.

CONTACTS

ALL COMMUNICATIONS RELATING TO THE USE OF THIS APPLICATION MUST BE SENT USING THE CONTACT INFORMATION STATED IN THIS DOCUMENT.

SEVERABILITY

SHOULD ANY PROVISION OF THESE TERMS BE DEEMED OR BECOME INVALID OR UNENFORCEABLE UNDER APPLICABLE LAW, THE INVALIDITY OR UNENFORCEABILITY OF SUCH PROVISION SHALL NOT AFFECT THE VALIDITY OF THE REMAINING PROVISIONS, WHICH SHALL REMAIN IN FULL FORCE AND EFFECT.

US USERS

ANY SUCH INVALID OR UNENFORCEABLE PROVISION WILL BE INTERPRETED, CONSTRUED AND REFORMED TO THE EXTENT REASONABLY REQUIRED TO RENDER IT VALID, ENFORCEABLE AND CONSISTENT WITH ITS ORIGINAL INTENT. THESE TERMS CONSTITUTE THE ENTIRE AGREEMENT BETWEEN USERS AND THE OWNER WITH RESPECT TO THE SUBJECT MATTER HEREOF, AND SUPERSEDE ALL OTHER COMMUNICATIONS, INCLUDING BUT NOT LIMITED TO ALL PRIOR AGREEMENTS, BETWEEN THE PARTIES WITH RESPECT TO SUCH SUBJECT MATTER. THESE TERMS WILL BE ENFORCED TO THE FULLEST EXTENT PERMITTED BY LAW.

EU USERS

SHOULD ANY PROVISION OF THESE TERMS BE OR BE DEEMED VOID, INVALID OR UNENFORCEABLE, THE PARTIES SHALL DO THEIR BEST TO FIND, IN AN AMICABLE WAY, AN AGREEMENT ON VALID AND ENFORCEABLE PROVISIONS THEREBY SUBSTITUTING THE VOID, INVALID OR UNENFORCEABLE PARTS.
IN CASE OF FAILURE TO DO SO, THE VOID, INVALID OR UNENFORCEABLE PROVISIONS SHALL BE REPLACED BY THE APPLICABLE STATUTORY PROVISIONS, IF SO PERMITTED OR STATED UNDER THE APPLICABLE LAW.

WITHOUT PREJUDICE TO THE ABOVE, THE NULLITY, INVALIDITY OR THE IMPOSSIBILITY TO ENFORCE A PARTICULAR PROVISION OF THESE TERMS SHALL NOT NULLIFY THE ENTIRE AGREEMENT, UNLESS THE SEVERED PROVISIONS ARE ESSENTIAL TO THE AGREEMENT, OR OF SUCH IMPORTANCE THAT THE PARTIES WOULD NOT HAVE ENTERED INTO THE CONTRACT IF THEY HAD KNOWN THAT THE PROVISION WOULD NOT BE VALID, OR IN CASES WHERE THE REMAINING PROVISIONS WOULD TRANSLATE INTO AN UNACCEPTABLE HARDSHIP ON ANY OF THE PARTIES.

GOVERNING LAW

THESE TERMS ARE GOVERNED BY THE LAW OF THE PLACE WHERE THE OWNER IS BASED, AS DISCLOSED IN THE RELEVANT SECTION OF THIS DOCUMENT, WITHOUT REGARD TO CONFLICT OF LAWS PRINCIPLES.

EXCEPTION FOR EUROPEAN CONSUMERS

HOWEVER, REGARDLESS OF THE ABOVE, IF THE USER QUALIFIES AS A EUROPEAN CONSUMER AND HAS THEIR HABITUAL RESIDENCE IN A COUNTRY WHERE THE LAW PROVIDES FOR A HIGHER CONSUMER PROTECTION STANDARD, SUCH HIGHER STANDARDS SHALL PREVAIL.

VENUE OF JURISDICTION

THE EXCLUSIVE COMPETENCE TO DECIDE ON ANY CONTROVERSY RESULTING FROM OR CONNECTED TO THESE TERMS LIES WITH THE COURTS OF THE PLACE WHERE THE OWNER IS BASED, AS DISPLAYED IN THE RELEVANT SECTION OF THIS DOCUMENT.

EXCEPTION FOR EUROPEAN CONSUMERS

THE ABOVE DOES NOT APPLY TO ANY USERS THAT QUALIFY AS EUROPEAN CONSUMERS, NOR TO CONSUMERS BASED IN SWITZERLAND, NORWAY OR ICELAND.

DISPUTE RESOLUTION

AMICABLE DISPUTE RESOLUTION

USERS MAY BRING ANY DISPUTES TO THE OWNER WHO WILL TRY TO RESOLVE THEM AMICABLY.

WHILE USERS' RIGHT TO TAKE LEGAL ACTION SHALL ALWAYS REMAIN UNAFFECTED, IN THE EVENT OF ANY CONTROVERSY REGARDING THE USE OF THIS APPLICATION OR THE SERVICE, USERS ARE KINDLY ASKED TO CONTACT THE OWNER AT THE CONTACT DETAILS PROVIDED IN THIS DOCUMENT.

THE USER MAY SUBMIT THE COMPLAINT INCLUDING A BRIEF DESCRIPTION AND IF APPLICABLE, THE DETAILS OF THE RELATED ORDER, PURCHASE, OR ACCOUNT, TO THE OWNER’S EMAIL ADDRESS SPECIFIED IN THIS DOCUMENT.

THE OWNER WILL PROCESS THE COMPLAINT WITHOUT UNDUE DELAY AND WITHIN 21 DAYS OF RECEIVING IT.

LATEST UPDATE: SEPTEMBER 13, 2024

MISSION APPAREL REFUND POLICY

RETURNS
OUR POLICY LASTS 30 DAYS. IF 30 DAYS HAVE GONE BY SINCE YOUR PURCHASE, UNFORTUNATELY WE CAN’T OFFER YOU A REFUND OR EXCHANGE.

TO BE ELIGIBLE FOR A RETURN, YOUR ITEM MUST BE UNUSED AND IN THE SAME CONDITION THAT YOU RECEIVED IT. IT MUST ALSO BE IN THE ORIGINAL PACKAGING.

TO COMPLETE YOUR RETURN, WE REQUIRE A RECEIPT OR PROOF OF PURCHASE.

PLEASE DO NOT SEND YOUR PURCHASE BACK TO THE MANUFACTURER.

REFUNDS (IF APPLICABLE)
ONCE YOUR RETURN IS RECEIVED AND INSPECTED, WE WILL SEND YOU AN EMAIL TO NOTIFY YOU THAT WE HAVE RECEIVED YOUR RETURNED ITEM. WE WILL ALSO NOTIFY YOU OF THE APPROVAL OR REJECTION OF YOUR REFUND.
IF YOU ARE APPROVED, THEN YOUR REFUND WILL BE PROCESSED, AND A CREDIT WILL AUTOMATICALLY BE APPLIED TO YOUR CREDIT CARD OR ORIGINAL METHOD OF PAYMENT, WITHIN 7 DAYS.

LATE OR MISSING REFUNDS (IF APPLICABLE)
IF YOU HAVEN’T RECEIVED A REFUND YET, FIRST CHECK YOUR BANK ACCOUNT AGAIN.
THEN CONTACT YOUR CREDIT CARD COMPANY, IT MAY TAKE SOME TIME BEFORE YOUR REFUND IS OFFICIALLY POSTED.
NEXT CONTACT YOUR BANK. THERE IS OFTEN SOME PROCESSING TIME BEFORE A REFUND IS POSTED.
IF YOU’VE DONE ALL OF THIS AND YOU STILL HAVE NOT RECEIVED YOUR REFUND YET, PLEASE CONTACT US AT

DAVID@MISSION-APPAREL.COM

ANDREW@MISSION-APPAREL.COM

SALE ITEMS (IF APPLICABLE)
ONLY REGULAR PRICED ITEMS MAY BE REFUNDED, UNFORTUNATELY SALE ITEMS CANNOT BE REFUNDED.

EXCHANGES (IF APPLICABLE)
WE ONLY REPLACE ITEMS IF THEY ARE DEFECTIVE OR DAMAGED. IF YOU NEED TO EXCHANGE IT FOR THE SAME ITEM, SEND US AN EMAIL AT

DAVID@MISSION-APPAREL.COM

ANDREW@MISSION-APPAREL.COM

SHIPPING
TO RETURN YOUR PRODUCT, YOU SHOULD MAIL YOUR PRODUCT TO:

5140 READMOND CT, HARBOR SPRINGS, MI 49740

YOU WILL BE RESPONSIBLE FOR PAYING FOR YOUR OWN SHIPPING COSTS FOR RETURNING YOUR ITEM. SHIPPING COSTS ARE NON-REFUNDABLE. IF YOU RECEIVE A REFUND, THE COST OF RETURN SHIPPING WILL BE DEDUCTED FROM YOUR REFUND.

DEPENDING ON WHERE YOU LIVE, THE TIME IT MAY TAKE FOR YOUR EXCHANGED PRODUCT TO REACH YOU, MAY VARY.

IF YOU ARE SHIPPING AN ITEM OVER $75, YOU SHOULD CONSIDER USING A TRACKABLE SHIPPING SERVICE OR PURCHASING SHIPPING INSURANCE. WE DON’T GUARANTEE THAT WE WILL RECEIVE YOUR RETURNED ITEM.

START A REFUND REQUEST AT OUR RETURN PAGE:

https://mission-apparel.com/apps/parcelpanel-returns

MISSION APPAREL SHIPPING

SHIPPING RATES & PROCESSING

• Free USPS Ground shipping on orders over $55.00
• Shipping rates are automatically calculated at checkout from UPS and USPS according to your resident address.
• Most orders processed and shipped within 2-4 business days
• Pre-Order Items are processed and shipped within 1-2 weeks

• WE DO NOT SHIP ON SATURDAY, SUNDAY, OR HOLIDAYS
• E-MAIL NOTIFICATION WITH YOUR TRACKING NUMBER WILL BE SENT ONCE YOUR ORDER SHIPS
• ONLY SHIPPING TO US 

APO/FPO AND PO BOX SHIPPING:

APO/FPO AND PO BOX WILL BE SHIPPED VIAUPS SUREPOST. TRANSIT TIMES VARY AND ARE NOT GUARANTEED BY UPS

ALASKA, HAWAII, GUAM, PUERTO RICO SHIPPING:

ALASKA, HAWAII, GUAM, PUERTO RICO WILL BE SHIPPED VIA UPS SUREPOST. TRANSIT TIMES VARY AND ARE GUARANTEED BY UPS

DAMAGED SHIPMENTS:

• CONTACT OUR CUSTOMER SERVICE TEAM
• UPS CLAIM PROCESSING TIME IS ABOUT 8-10 BUSINESS DAYS

* FOR ANY PROBLEMS OR CONCERNS WITH SHIPPING PLEASE CONTACT US VIA EMAIL AT

DAVID@MISSION-APPAREL.COM

ANDREWMISSION-APPAREL.COM

CONFIRMATION OF SHIPMENT

ONCE YOUR ORDER HAS SHIPPED, YOU WILL RECEIVE AN E-MAIL LETTING YOU KNOW THAT YOUR ORDER HAS SHIPPED & WILL INCLUDE YOUR TRACKING NUMBER.